Privacy Policy

Last Updated: 1st August 2023

1. Introduction

Welcome to Ruff Paw Pack! We understand the importance of privacy, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website and use our services to purchase customized items for pet lovers.

2. Information We Collect

We may collect various types of information, including but not limited to:

2.1 Personal Information

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (e.g., credit card details)

2.2 Order-Specific Information

  • Customization details (e.g., pet names, images)
  • Order history
  • Shipping information

2.3 Non-Personal Information

  • Browser and device information
  • IP address
  • Cookies and tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

3.1 Customization and Order Fulfillment

  • To create customized items based on your preferences.
  • To process orders and deliver personalized products.
  • To communicate with you about your order and provide order status updates.

3.2 Marketing and Communication

  • To send promotional materials and product recommendations.
  • To inform you about special offers and discounts.
  • To solicit reviews and feedback on our products and services.

3.3 Legal Compliance

  • To comply with applicable laws and regulations.
  • To protect our rights, privacy, safety, or property.

4. Information Sharing

We may share your information with third parties under the following circumstances:

4.1 Service Providers

  • We may share your information with trusted service providers who assist us in creating customized products, processing payments, and delivering orders.

4.2 Shipping Partners

  • Your shipping information may be shared with shipping companies to ensure the successful delivery of your orders.

4.3 Legal Requirements

  • We may disclose your information if required by law, court order, or government authority.

4.4 Business Transfers

  • In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience and provide personalized recommendations. You can manage your cookie preferences through your browser settings.

6. Data Security

We employ reasonable measures to protect your personal information, but please be aware that no data transmission over the internet is entirely secure.

7. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights or if you have any concerns about your data, please contact us using the information provided in Section 9.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or process information from children under 13 without parental consent.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

hello@ruffpawpack.com

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page for updates.

11. Consent

By using our website and services, you consent to the terms of this Privacy Policy.